Monday, February 15, 2016

Happy Wife, Happy Life? I say "Happy Hairdresser, Happy Life"

Ever heard the saying "Don't piss off your hairdresser" or something along those lines?  I hear it all the time, jokingly, from people sitting in my chair.  However, after 13 years in this industry, I have realized this actually holds some water.  The sad reality of it is this:  Many people (waaaaay more than you would ever think), don't understand common courtesy in a salon.  So, here, my friends, are a few little tidbits I'm going to toss out there to help you avoid finding yourself in a situation where you have just made someone angry, who just so happens to be holding very sharp shears. 

1.  Put your cell phone down.  The other day I did an entire eyebrow and lip wax on a woman who was talking on her cell phone the entire time.  She was on it when she walked in and made the appointment, she was on it when I took her back to be seated, and she was on it the entire time I was applying hot wax to her face.  Seriously woman, put the phone down, or next time, I'm waxing around it.  So rude.  There is nothing that is so important it can't wait the 30 minutes that an average haircut takes.  And if something is that vital, you need to be off dealing with that, and not sitting in my chair.  But the next time someone comes in, talking about the guy they met on Match.com and refuses to put the phone down... I'm serious, I'm cutting and or waxing around it.  Consider yourself warned.

2.  Don't bring your children to your color appointments.  Many hairdressers have children as well, it's not that we aren't sympathetic to you trying to squeeze your appointment into your busy schedule.  We actually very much appreciate that you are making time for us.  However, I personally, come to work as a break from my kids on some days.  It can be an escape from all of the craziness going on at home.  Many other guests in the salon at any given time are also doing the same.  None of us have time to try to entertain your child while we are working.  I LOVE kids, LOVE THEM, but when I have my hands covered in color and lightener, I can't play with your child.  Nor can I have you turning your head, and moving all around trying to see where they are, or what they are doing.  Your hair WILL BE tiger striped if you do this.  Promise.  And it won't be my fault.  Also, do you know how expensive those hydraulic chairs are?  The levers are not mini trampolines.  And let's be honest, a 2 hour color appointment is a LONG time for a kiddo.  Unless your child is getting their haircut too, I pretty much guarantee they aren't having any fun either. 

3.  Do NOT ask me if I am any good at my job.  Rude.  That's all I have on that one.  Oh, and most hairdressers I've met that aren't any good, don't realize it, so you're not going to get a "Yes, honestly, I suck" answer.  It's not going to happen either way. 

4.  Find a girl (or guy) and stick with them.  Attention picky clients!!!:  If you are that particular about your hair, and you want it done JUST like the lady did it last time, go back to the same lady!  I am not her, she is not me.  We are going to have different techniques, no two hairdressers are the exact same.  I can do my best, but more than likely I will not be able to duplicate someone's work.  Be loyal.  Pre-book your appointment before you leave each time.  It will get you further than you realize.  If I have to hear the entire appointment, about how great "Judy" was last time, and how I'm not doing it just like she did, you're probably NOT going to get my heart put into that haircut.  NOT saying that I would ever mess it up intentionally, but if I already know my best won't be good enough for you, then I'm probably just going to do my best to just get through the appointment.

5.  Don't put your hands in your hair while I'm cutting.  Piggy backing off of that last one... Please DO NOT try to check my work while I am still cutting your hair.  Do you realize how sharp my shears are?  That's a quick way for one of us to lose a finger, and chances are, it won't be me.

6.  Don't try to help me at the shampoo bowl.  Getting your hair shampooed is a way for you to sit back and relax during any service.  Just let me do the work.  So many people try to "help" by lifting or tilting their head when they are trying to predict where the sprayer is going next.  Do not do this.  More often than not, this is when you see people with water down their backs, or in the worst case scenario, when you see one or the other of us, if not both, get sprayed in the face.  I appreciate your eagerness to help, but it is absolutely not helpful.  And if I get sprayed in the face... I'm mad.  Promise.

7.  Just remember we are people too.  We have our good days and our bad days, and as much as we try to leave our problems at the door, you never know what someone is dealing with behind closed doors.  We try to conduct ourselves in the most professional, courteous manner, and we would appreciate the same from you.  Don't take your bad day out on your hairdresser.  In fact, if you've had a bad day, in all honesty, that's one of the worst days to come to the salon.  See Below:

8. Don't make drastic hair decisions on bad days.  When I went through my divorce, my hair went through a transformation.  I went from long, gorgeous blonde hair, to short, chopped 2-toned reds.  That day, I loved it.  Looking back, I ask myself what I was thinking.  If you want to change your hair because your life is changing, awesome.  I'm all for drastic changes, in fact, it's an adrenaline rush for me.  But the last thing as a hairdresser that I want, is for you to hate your hair.  So please, don't come in and chop all of your hair off because you are mad at your boyfriend, and he likes it long.  You WILL regret it, and chances are, you will be mad at me for letting you do it. So please, just don't put either one of us in that position.  There's a saying "A woman who is about to change her hair, is about to change her life".  Let's just work together to make sure that's a positive change!

Seriously, there's clip art about this?
Bring a picture, then!!
9.  Bring a picture.  If you are going for something "a little different", please have a point of reference.  Nothing will irritate a stylist faster than you expecting us to read your mind.  Just remember, "a little off"  to you, could be way different to me.  With Pinterest and Google, there is no
excuse for not having a picture with some general idea of what you want.  Not mind readers here...

So, there it is.  Just a FEW tips on how we can all peacefully coexist.  I love my clients, and I don't think any of them would intentionally do anything that they would consider rude.  However, there are different professional courtesies from industry to industry, and how is everyone supposed to know if we don't enlighten them?  That's what I'm here for folks... Until next time...